The University of Southern California held a conference at San Diego earlier this month on Leading Legal Innovation. It seems to have attracted some distinguished academics and a sprinkling of practising lawyers though, sadly, none from the UK so far as I can see.
“One thing I am sure about, though, is that the future challenge is not about the quality of legal services. There is no doubt that the legal profession, and the bar in particular, is well able to provide high quality advice and advocacy. The real challenge lies in clients who cannot afford that quality – or, more challenging still, those who can afford to pay choosing not to. No business has a future unless it provides services that its market is able and willing to pay for. Lawyers have to be quite clear that there is value in what they do for the fees they charge – whatever protestations they may wish to make about the client’s (often misunderstood or self-denied) need for quality.”